You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect item).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the United States. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We only ship items Monday-Friday.
December 2020 Holiday Shipping Schedule
To insure that your package is shipped in a timely manner for the Christmas Holiday, please make sure that your order is placed by the following dates.
December 15, 2020- USPS Parcel Ground Shipping (7-10 Days)
December 19, 2020-USPS Priority Shipping (3-4 Days)
We cannot guarantee the arrival of purchased items for the Christmas Holiday after the dates listed above. We will continue to take your shipping orders after the dates listed above.
PLEASE NOTE THAT DUE TO COVID-19, WE MAY EXPERIENCE SHIPPING DELAYS BEYOND THESE DATES LISTED ABOVE. WE HIGHLY SUGGEST TO PLAN ON SHIPPING EARLIER THIS YEAR THAN THE DATES LISTED ABOVE TO MAKE CERTAIN THAT YOUR PACKAGES ARRIVE IN TIME FOR THE CHRISTMAS HOLIDAY.